Guest ID Verification & Damage Protection
Peace of mind. Automated. Customized for you.
Digital and Instant Guest Screening
Safeguard Your Property, Prevent Damage, and Assume Control with Robust Guest Screening and Verification.
Reduce Chargebacks
Provide Peace of Mind to Homeowners Concerned About Who Enters Their Property. Collect any deposits or manage any agreements
Our Guest Journey
Booking Inquiry
Booking Confirmation
Guest Verification
Digital Signatures
Security Deposit
Contactless Check-In
During Stay
Contactless Check Out
Post Check-Out
Why It Matters
Trust is the backbone of hospitality. With Linkbase, you get powerful tools to screen guests, verify their identity, and protect your properties from damage—all on autopilot.
ID Collection & Verification
Linkbase gives you full control over when and how guest identities are collected and verified—based on your rules.
- Collect a guest’s government-issued ID
- Match it with a real-time selfie using advanced facial recognition
- Automatically verify for tampering, expiration, and mismatches
It’s fully automated.
Verification is only triggered when you want it—based on your custom conditions.
Example: Only verify IDs for bookings from Booking.com or VRBO, but skip verification for Airbnb guests.
You can narrow this down even further: customize rules per property, channel, or length of stay using our simple “if this, then that” logic.
Damage Deposits
Securely collect refundable damage deposits without lifting a finger.
- Automatically charge and hold deposits before check-in
- Set different deposit amounts per property or booking source
- Funds are automatically refunded post-checkout, unless action is required
Damage Waivers
Offer guests a low-friction alternative to traditional deposits. Damage waivers help reduce operational hassle and improve the guest experience.
Why hosts love it:
- Removes financial friction with guests in case damage occurs
- Offers peace of mind to both hosts and guests
- A more convenient and guest-friendly option than locking up large sums in refundable deposits
Example: Collect a waiver for direct bookings or VRBO, but skip for Airbnb guests.
Just like deposits, damage waivers are fully customizable and can be toggled on or off based on your own logic—per channel, per property, or both.
Smart, Rule-Based Logic
Linkbase puts you in full control with dynamic rules:
- Only ask for deposits/waivers when needed
- Create logic by property, channel, length of stay, or risk level
- “If this, then that” conditions with full automation
No more chasing guests manually. Everything is triggered based on your preferences.
Power-Packed Integrations
Linkbase connects with industry leaders to keep your operations smart and secure:
Whether it’s background checks, identity matching, or fraud risk detection—our partners help you stay one step ahead.
Built Into the Guest Journey
All this happens inside your branded guest web app—with no extra logins, no redirects, and zero friction. Guests simply complete the steps as part of their check-in flow.
Simplify Security. Amplify Trust.
Let Linkbase handle your guest screening and protection workflows—so you can focus on delivering 5-star stays.
Try Linkbase Free – No Strings Attached
With a 97% retention rate, our clients don’t just use Linkbase — they stick with it. Built with love, crafted for hosts, and backed by a team that cares. Try it free, see the value for yourself, and when you’re ready, join the Linkbase fam.
No App or Download Required, works with ANY Property Management Software
It all works with just a link. No app, no account creation, no logins—your guests just click and go.