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Linkbase

For vacation rental hosts and property managers

AI answers your guests. A guest app runs the stay.

Linkbase replies to your guests in your voice, and gives every stay one link for arrival details, guides and upgrades.

No signup to try it. Connect your property system when you want to see it on your own data.

  • Review first or auto-send, per property
  • Guests need no app and no login
  • Your PMS stays the source of truth
Linkbase for iPhoneFor property managers · Free

Try it yourself

Be the guest. Watch the work get done.

Ask about the stay on the left. On the right, follow the steps a late checkout sets off.

Loading reservation…

Sample reservation

 

Check-in
 
Checkout
 
Door code
••••
valid to 11:00 AM
AI

Host AI

Answers from this reservation

Live AI

Real AI replies on sample data. Type anything a guest would.

What happens next

Late checkout, end to end: 11:00 AM to 1:00 PM

Guided preview

Paused

0/8 steps
  1. Check the request

    Waiting its turn

  2. Apply the approval rule

    Waiting its turn

  3. Offer the upgrade

    Waiting its turn

  4. Confirm acceptance and payment

    Waiting its turn

  5. Update the stay

    Waiting its turn

  6. Triggered together

    Extend smart access

    Waiting its turn

    Notify the cleaning team

    Waiting its turn

  7. Confirm to the guest

    Waiting its turn

Try the other outcome

The conversation is a live AI reply on a sample reservation. The workflow is a guided preview on sample data, so no real property, lock, payment, or cleaner is involved. Want to try other bookings? Open the full demo.

What you stop doing

The jobs Linkbase takes over

Not a feature list. These are the jobs that used to sit on your plate, and each one now runs itself.

While you were asleep

One message at 2:14 AM.
Answered, paid and unlocked by 2:16.

A guest asks for a later checkout in the middle of the night. Linkbase answers, prices it from your tiers, takes the payment, and extends their door code before you open your eyes.

Shown with auto-send on. If you would rather approve paid upgrades first, you can.

  • Front desk
  • Sales
  • Key handling

Sample · Harbourview Loft · Airbnb

Sunday, 2:14 AM

    You did none of this. You were asleep.

    Our clients

    Trusted by property managers at real scale

    Working portfolios, each on its own property system. Figures are rounded down.

    70+property managers
    2,000+properties on Linkbase

    Integrations

    Plugs into what you already run

    Your PMS stays the source of truth. Linkbase connects to it, to your smart locks, and to the services behind payments and paperwork, so the whole stay runs as one system.

    • Keep your PMS, skip the migration

      Connect once and your properties, bookings and conversation history import on their own. Your PMS stays the source of truth, so nothing gets re-typed.

    • Answers that know the stay

      Linkbase reads the live reservation, so a guest asking about arrival gets their own dates and details instead of a generic reply.

    • Doors that follow the booking

      A door code is made for each booking and expires with the reservation, and a paid late checkout can extend it. Support depends on your lock, so check yours first.

    • Payments and paperwork, handled

      Upgrades are collected through your Stripe account, and ID checks and signed documents are tracked for every booking, so the chasing stops.

    A few of the systems Linkbase connects to

    • Hostaway

    • Guesty

    • Hostfully

    • OwnerRez

    • Hospitable

    • Track Core

    • Resly

    • RentalWise

    • Lodgify

    • Uplisting

    • Smoobu

    • Beds24

    Smart lock brands to check

    • Schlage

    • Yale

    • August

    • Kwikset

    • Nuki

    • Ultraloq

    • igloohome

    • Salto

    Look at the integrationsOr check my smart lock

    Supported features vary by integration. Lock brands are listed by Seam, our lock connection provider, and not every model or feature is supported, so check yours before you plan around it.

    Your voice, your rules

    Automated is not the same as unattended

    You decide what Linkbase knows, what it can decide on its own, and when it hands back to you.

    It learns from what you have already said

    Linkbase reads your past conversations and drafts your answers, your voice and your rules from them. You approve or reject each one, and you can add your own guides and house rules any time.

    You set the approvals

    Decide per property whether replies send automatically or wait for review, and which requests, like paid upgrades, need your sign-off before anything moves.

    You can take over anytime

    Every thread is yours to step into. When you reply, the AI pauses on that thread (for 30 minutes by default, set per property), so it never talks over you.

    You can see the reasoning

    Each reply keeps a record of the tools it called and the reservation fields it used, so you can check its work. When something reads wrong, you correct it and the correction is kept.

    Linkbase for iPhone

    Your inbox, arrivals and upsells, in your pocket

    A companion to the web dashboard for property managers. Handle what needs you from your phone, whether you are on a site visit or off for the evening. Your guests still need nothing to download.

    • Answer what needs you

      Review and send AI-drafted replies. A Needs reply tab jumps straight to the conversations waiting on you.

    • Approve upsells anywhere

      See guest add-ons as they come in, then confirm or deny them from your phone.

    • Know who arrives and leaves

      Check arrivals, departures, stay details and guest profiles without opening the full dashboard.

    • Keep your hand on the controls

      Set auto-reply per property, choose the voice and rules the AI follows, and mute a single conversation when you would rather handle it.

    Download on the App Store

    Free on the App Store, for iPhone and iPad.

    Illustration on sample data

    Getting started

    Live before your next check-in

    1

    Connect your property system

    One authorization. Properties, reservations, and conversation history import on their own.

    2

    Review what it learned

    Approve the answers and rules Linkbase drafted from your past conversations, set your upgrade menu, and choose where replies send automatically and where you approve first.

    3

    Test it on your own data

    Run real questions against your own reservations and read the record behind each answer. Turn on auto-send per property when you are satisfied.

    Pricing

    Quoted for your portfolio

    No price list to decode. See everything that comes with Linkbase, then tell us about your properties and we will put together a quote. Upgrade payments go through your own Stripe account, and Stripe's standard processing fees apply to them.

    Common questions

    Does the AI send messages without me seeing them?

    Only if you choose that. Every property can run review-first, where Linkbase drafts and you approve, or auto-send once you trust it. Paid upgrades can always require your approval before anything is charged or changed.

    What does it answer from?

    The live reservation from your property system, the answers and rules it learned from your past conversations (which you approve), and your own guides. Each reply records which tools it called and which fields it used, so you can check it. When it is not confident enough, it holds the reply for you instead of guessing.

    Do I have to leave my current PMS?

    No. Linkbase connects to your PMS (for example Hostaway, Guesty, Hospitable, OwnerRez, Hostfully, and Uplisting), and your PMS stays the source of truth. Nothing is migrated and nothing is re-entered.

    Do my guests have to download an app?

    No. The guest app is a web link made for each booking, so there is nothing to download and no login. It opens from the booking, a message, or a QR code in the property.

    How do guests pay for upgrades?

    Through Stripe, in your branded guest portal. The upgrade is applied to the stay after payment confirms, and dependent steps like extending the door code window only run once it has.

    What if a late checkout collides with the next arrival?

    Linkbase does not check the calendar around an upgrade, so whether the slot is free stays your call. Set a request to need your approval and nothing is confirmed until you decide.

    How long does setup take?

    The import runs on its own and is usually done in minutes. How quickly you go live after that depends on how much you want to configure before turning auto-send on.

    Trusted by 70+ property managers

    See how Linkbase would work with your properties

    Bring a property and a real guest question. We will walk through exactly what Linkbase would answer and what it would set off.